01
People & guest experience
Welcoming service, thoughtful communication, and calm problem-solving when the day gets busy.
- Guest service
- Issue resolution
- Clear communication
Résumé
Menu
Open to roles, projects & good conversations
Carson Effler · Old Fort, North Carolina
People-first
operations. Builder’s
instinct.
Front of House Manager with a background in web development and IT support. I lead busy service operations, improve day-to-day systems, and help people feel genuinely taken care of.
01 · Where I contribute
A steady hand where people and systems meet.
I’m a helper, learner, and problem-solver who enjoys finding the thoughtful improvement that makes work easier to follow and service easier to trust.
02
Operations & team support
Reliable routines that keep people prepared, products moving, and service standards consistent.
- Inventory & ordering
- Event readiness
- Team coaching
03
Technology & web
Practical technical help and digital work built around what people actually need to accomplish.
- IT support
- HTML & CSS
- WordPress, Shopify & Wix
Tools I work with
Google WorkspaceMicrosoft OfficeCanvaAdobe IllustratorAdobe DreamweaverHTML / CSSWordPressShopifyWixPOS systems
02 · Experience
Progression, not just positions.
From the front counter to hands-on tech support, I bring steady follow-through and care for the people relying on me.
- 2026 — NowCurrent
Gogo’s Cinnamon Rolls · Old Fort, NC
Front of House Manager
Lead front-counter service, coordinate ordering and inventory, keep shop and food-trailer days organized, and am beginning to take on team coaching.
- Team coaching
- Inventory & vendor ordering
- Guest issue resolution
- 2022 — 2026Promoted from this role
Gogo’s Cinnamon Rolls · Old Fort, NC
Baker’s Assistant
Helped develop new flavors, delivered attentive counter service, supported baking, and improved daily organization as the bakery grew.
- Product development
- POS & counter service
- Quality assurance
- Summer 2023
McDowell County Schools Technology Department
Assistant Tech Support Intern
Provided hands-on hardware, software, and connectivity support while helping staff and students resolve everyday technology problems.
- Technical support
- Device inventory
- Issue diagnosis
03 · Selected work
Problems met. Progress made.
A closer look at how I approach service, organization, technology, and client work.
Live archiveExternal site ↗Client website · Personal chefMeals with MichealProblemA personal-chef business needed a clear online home for its story, services, menus, and FAQs.My roleOrganized the content, designed the experience, and built the site in Wix.OutcomeA complete client website preserved as a live archive after the business closed.Open project archive ↗02
Operations · Gogo’s Cinnamon Rolls
Clearer daily operations
- Need
- Busy service days need clear routines, reliable stocking, and steady standards.
- Contribution
- Supported opening, closing, inventory, and food-trailer preparation while beginning to take on team coaching.
- Result
- A more organized foundation for serving guests consistently across the shop and events.
03
Technology support · McDowell County Schools
Practical help when technology got in the way
- Need
- Staff and students needed timely help with devices, software, and connectivity.
- Contribution
- Diagnosed common issues, tracked equipment, and provided hands-on support.
- Result
- Everyday problems were resolved so people could get back to teaching, learning, and working.
04 · Education & credentials
Two sides of technology.
I studied web administration and design alongside software and web development, graduating with honors in both programs.
Associate of Science in IT
Web Administration & Design
McDowell Tech Community CollegeAssociate of Science in IT
Software & Web Development
McDowell Tech Community CollegeActive credential
Issued by Adobe · Valid through Dec. 2026Adobe Certified Professional
Graphic Design and Illustration Using Adobe Illustrator
Verify credential2023
High School Diploma · McDowell Academy for Innovation
05 · Let’s connect
Have a role, project, or idea worth discussing?
I’d be glad to hear what you’re working on, where you need help, or simply what brought you here.